PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE ACCESSING OR USING THE SERVICES. BY CONTINUING TO ACCESS OR USE THE SERVICES, YOU HEREBY AGREE TO ENTER INTO AN AGREEMENT WITH GLORGO AND TO BE UNCONDITIONALLY BOUND BY THESE TERMS AND CONDITIONS WHICH MAY BE AMENDED, MODIFIED OR VARIED BY GLORGO AT ITS SOLE DISCRETION AT ANY TIME WITHOUT PRIOR NOTICE TO YOU.
Your continued use of the Services is deemed an acceptance of these Terms and Conditions as revised.
IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS, PLEASE DO NOT USE THE SERVICES.
You represent, warrant and undertake:
That you are lawfully entitled to access the Services and have full legal capacity to perform your obligations under these Terms and Conditions and have the same enforced against you; that you will comply with all applicable domestic and international laws, treaties, directives and regulations relating to the use of the services; not to introduce to the Services any viruses, Trojan horses, worms, time bombs or any other computer programs or files of a harmful nature that will interrupt, limit, destroy or otherwise interfere with the functionality of the Services, or any material that is unlawful, defamatory, indecent, obscene or abusive in any way; that you will not use any robot, spider, other automatic or manual process or device to "screen scrape", monitor "mine", or copy Web pages on the Web Site or the content contained therein without the express written permission of Glorgo; not to spam any other user of the Services for any reason; that you will not use any devices, software or routine to interfere or attempt to interfere with the proper working of the Services; that you will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of Glorgo; and not to use framing techniques to enclose any trade mark, logo, trade name or other proprietary information, including images, frames, content, or layout/design of Glorgo, its affiliates, related companies or its licensors or joint venture partners found on any content of the Services without the express written consent of Glorgo. You may not download, distribute, modify, transmit, reuse, repost or use any Glorgo materials for public or commercial purposes, without the express written permission of Glorgo.
All copyright and other proprietary notices contained in downloaded materials must be preserved and retained.
Except as otherwise expressly permitted by Glorgo, any access or attempt to access other areas of the computer system of Glorgo or other information contained on the said system for any purpose is strictly prohibited.
The Services collectively constitute a technology platform that allows users of Glorgo’s mobile applications or websites provided as part of the Services (each, an “Application”) to arrange and schedule servicing appointments with independent third party providers of such services, including independent third party service providers and independent third party service providers under agreement with Glorgo. Unless otherwise agreed by Glorgo in a separate written agreement with you, the Services are made available solely for your personal, noncommercial use.
YOU ACKNOWLEDGE THAT GLORGO DOES NOT PROVIDE HOME SERVICING, HOME REPAIRS, HOME APPLIANCE REPAIRS OR ANY SUCH SERVICES OR FUNCTION AS A SERVICING COMPANY AND THAT ALL SUCH SERVICES ARE PROVIDED BY INDEPENDENT THIRD PARTY CONTRACTORS WHO ARE NOT EMPLOYED BY GLORGO OR ANY OF ITS AFFILIATES.
We are not obliged to approve your application for access to restricted areas of the Services, and we may revoke or limit our approval at any time at our sole and absolute discretion and without incurring any liability.
If we do grant you access to an otherwise restricted area of the Services, your login details (including the user identification and password that are issued to you) are personal to you, and you must keep them confidential and not permit or enable another person to use them. All actions (including unauthorised actions, provided they are not through a fault of ours) conducted using your login details shall be deemed to be conducted by you, and you shall therefore be responsible for those actions. Under no circumstances is Glorgo liable for any loss or security breach in relation to your login details (including your user identification and password) arising from any loss, disclosure or compromise of such login details without the involvement of Glorgo. You further agree to notify us immediately of any unauthorized disclosure and/or use of your login details and/or any other breach of security in relating to your use of the Services.
You acquire no rights to your login details (including the user identification and password) and we reserve the right to change the same at our sole discretion without being liable to you for any loss or damage suffered by or caused to you, or arising out of, in connection with or by reason of such change.
Whilst we try to ensure that access to the Services are always available, from time to time we may decide to temporarily restrict or block access to, or use of, all or part of the Services without notice and reserve the right to do so, whether for the purpose of upgrading, maintaining or investigating the Services or for any reason which we, in our absolute discretion, deem appropriate or necessary. We shall not be liable or responsible for any loss or damage suffered by or caused to you or arising out of, in connection with or by reason of such shutting down of the Services. We also reserve the right to withdraw and/or amend content of the Services without notice and we accept no liability, no matter how that may be caused.
We shall not be liable for any delay or failure in performance resulting from causes beyond our reasonable control including but not limited to outage, electrical, electronic, technical and computer-related faults and breakdowns, fires, strikes (of our or other employees), insurrection or riots, embargoes, the requirements of any civil or military authority, civil commotion, power failure, war, acts of foreign enemies, acts of terrorism or other disturbances or perils of a similar or analogous nature ("Force Majeure Event"). We shall for the duration of such an event, be relieved of any obligation as affected by the said event, and the Terms and Conditions herein shall remain in force with regard to all other obligations that are not affected by such event.
You agree and acknowledge that any data, enquiry or request made or submitted electronically to the Applications are subject to the risks of the occurrence of a Force Majeure Event under this Paragraph (Paragraph 3) and if, in any such event, we do not receive the data, enquiry or request submitted by you or if such data, enquiry or request is lost, corrupted or otherwise not accessible, whether wholly or partially for whatever reason, you shall be deemed not to have submitted such data, enquiry or request, and you shall have no claim whatsoever against us for compensation, loss or damage.
For the purpose of this Paragraph 4: Any and all text, graphics, photographs, logos, button icons, images, designs, sounds, music, audio clips, video clips, data compilations and software, and the compilation thereof are collectively referred as "Glorgo Content".
All rights, title and interest in and to the Glorgo Content, and the Glorgo Trade Marks are owned by Glorgo, its affiliates, related companies or its licensors or joint venture partners.
Our access to or use of the Services should not be construed as granting, by implication, estoppel or otherwise, any license or right to use the Glorgo Content and or the Glorgo Trade Marks on this Web Site. Other than the limited grant of access to and viewing of the Glorgo Content and or the Glorgo Trade Marks as set forth above, Glorgo grants you no other privileges or rights in any of the Glorgo Content and or the Glorgo Trade Marks.
You acknowledge that any other use of the Glorgo Content and or the Glorgo Trade Marks, including without limitation, any reproduction, modification, distribution, transmission, republication, display, broadcast or performance of the same, without the prior written permission of Glorgo, is strictly prohibited and shall constitute a violation of the intellectual property rights of Glorgo, its affiliates, related companies or its licensors or joint venture partners.
We grant you a limited and revocable licence to access the Services. Without prejudice to the foregoing, this limited licence DOES NOT include the right to:
Frame or utilize framing techniques to enclose the Applications or any portion thereof; modify or download the Applications or any content (except caching or as necessary to view the Services); make any use of the Services or content other than personal use; create any derivative work based upon either the Applications or their content; collect account information for the benefit of yourself or another party; use any meta tags or any other "hidden text" utilizing the Glorgo Trade Marks or to otherwise use the Glorgo Trade Marks; or use software robots, spiders, crawlers, or similar data gathering and extraction tools, or take any other action that may impose an unreasonable burden or load on our infrastructure.
Any unauthorized use by you of the Service terminates the limited licence set out in this Paragraph 5 without prejudice to any other remedy provided by applicable law or these Terms and Conditions.
Certain parts of the Applications may allow you to post text, photographs, videos, audio, or other content ("User Content"). Unless otherwise specified, you may only post User Content to the Web Site if you are eighteen (18) years of age or older. If you are a minor, you must have permission from your parent or legal guardian before you post any User Content to the Applications. You may only post User Content that you created or which the owner of the User Content has given you permission to post. If User Content depicts any person other than yourself, you must have permission from that person or, if that person is a minor, permission from that person's parent or legal guardian, before you post the User Content. You may be required to provide proof of such permission to Glorgo. You may not post or distribute User Content that is illegal or that violates these Terms and Conditions. By posting or distributing User Content to the Services, you represent and warrant that (i) you own all the rights to the User Content or are authorised to use and distribute the User Content to the Services, and (ii) the User Content does not and will not infringe any copyright, trade mark, right of publicity, or any other third-party right nor violate any law or regulation.
By submitting or posting User Content to the Applications, you grant Glorgo a royalty-free, irrevocable, perpetual, worldwide right to reproduce, display, perform, distribute, adapt, or otherwise use this User Content in any medium. Once you submit or post User Content to the Applications, Glorgo does not need to give you any further right to inspect or approve uses of such User Content or to compensate you for any such uses. Glorgo owns all right, title, and interest in any compilation, collective work, or other derivative work created by Glorgo using or incorporating User Content posted to the Applications.
You are solely responsible for anything you post on or submit to the Applications and the consequences of posting anything on the Applications.User Content Posted or Submitted by Others
Glorgo is not responsible for, and does not endorse, User Content in any posting made by any users of the Services. Under no circumstances shall Glorgo be held liable, directly or indirectly, for any loss or damage caused or alleged to have been caused to you in connection with any User Content posted by a third party on the Services.
We may provide links to other web sites or resources not owned or operated by us. We are not responsible for the accuracy or content of these web sites or resources, and any links we provide does not mean that we are connected with or endorse the related web site, resource or the information provided in them. Those web sites or resources may have their own terms, conditions and policies, and it is your duty to ensure that you comply with them. We accept no liability, no matter how that may be caused, for any failure on your part to view, comply or familiarise with any such terms, conditions and policies. We have the right to request that any hyperlinks to the Applications be removed at any time.
You understand that use of the Services may result in charges to you for the services or goods you receive from a Third Party Provider (“Charges”). After you have received services or goods obtained through your use of the Services, Glorgo will facilitate your payment of the applicable Charges on behalf of the Third Party Provider as such Third Party Provider’s limited payment collection agent. Payment of the Charges in such manner shall be considered the same as payment made directly by you to the Third Party Provider. Charges will be inclusive of applicable taxes where required by law. Charges paid by you are final and non-refundable, unless otherwise determined by Glorgo.
All Charges are due immediately and payment will be facilitated by Glorgo using the preferred payment method specified at the time of the payment, after which Glorgo will send you a receipt by email.
As between you and Glorgo, Glorgo reserves the right to establish, remove and/or revise Charges for any or all services or goods obtained through the use of the Services at any time at Glorgo’s sole discretion. Glorgo may from time to time provide certain users with promotional offers and discounts that may result in different amounts charged for the same or similar services or goods obtained through the use of the Services, and you agree that such promotional offers and discounts, unless also made available to you, shall have no bearing on your use of the Services or the Charges applied to you. You may elect to cancel your request for services or goods from a Third Party Provider up to twenty-four (24) hours prior to such Third Party Provider’s arrival, in which case you may be charged a cancellation fee.
Glorgo does not designate any portion of your payment as a tip or gratuity to the Third Party Provider. You understand and agree that, while you are free to provide additional payment as a gratuity to any Third Party Provider who provides you with services or goods obtained through the Service, you are under no obligation to do so. Gratuities are voluntary. After you have received services or goods obtained through the Service, you will have the opportunity to rate your experience and leave additional feedback about your Third Party Provider.
GLORGO AND/OR ITS AFFILIATES DO NOT REPRESENT THAT THE SERVICES OR ITS CONTENTS AND MATERIALS ARE APPROPRIATE OR AVAILABLE FOR USE IN ALL JURISDICTIONS. IF YOU ACCESS OR USE THE SERVICES, YOU DO SO AT YOUR OWN INITIATIVE AND YOU SHALL BE RESPONSIBLE FOR COMPLIANCE WITH YOUR LOCAL LAWS. NEITHER GLORGO NOR ANY OF ITS AFFILIATES WARRANTS OR GUARANTEES THE ACCURACY OR COMPLETENESS OF THE CONTENTS OR MATERIALS ON THE SERVICES WHICH MAY BE OUT OF DATE, AND NEITHER GLORGO NOR ANY OF ITS AFFILIATES MAKES ANY COMMITMENT OR ASSUMES ANY DUTY TO UPDATE SUCH CONTENTS OR MATERIALS. NEITHER GLORGO NOR ANY OF ITS AFFILIATES WARRANTS OR GUARANTEES THAT MATERIALS AVAILABLE FOR DOWNLOAD FROM THE APPLICATIONS WILL BE FREE OF INFECTION FROM VIRUSES, WORMS, TROJAN HORSES OR OTHER CODE THAT MANIFESTS CONTAMINATING OR DESTRUCTIVE PROPERTIES WITHOUT LIMITING THE FOREGOING, EVERYTHING ON THE SERVICES IS PROVIDED TO YOU "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. ALL USERS ACCESS AND USE THE SERVICES AND ITS CONTENT AT THEIR OWN RISK. GLORGO DOES NOT ACCEPT RESPONSIBILITY FOR INFORMATION ON OTHER SITES, INCLUDING THOSE LINKED TO THE APPLICATIONS, WE RESERVE THE RIGHT TO LIMIT PROVISION OF INFORMATION OF OUR PRODUCTS OR SERVICES TO ANY PERSON, GEOGRAPHIC REGION OR JURISDICTION AND/OR TO LIMIT THE QUANTITIES OF ANY PRODUCTS OR SERVICES WE PROVIDE, EXCLUSION OF LIABILITY AND INDEMNITY TO THE FULLEST EXTENT PERMISSIBLE BY THE APPLICABLE LAW, In no event shall GLORGO or any of its affiliates be liable to you or to any party for any loss or damage of any kind howsoever caused arising out of or in any way connected with the use of the Services.
YOUR USE OF THE SERVICES IS AT YOUR OWN RISK. IN NO EVENT SHALL GLORGO, its affiliates OR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING OR DELIVERING THE SERVICES BE LIABLE FOR ANY DAMAGES (INCLUDING, WITHOUT LIMITATION, DIRECT, INCIDENTAL, CONSEQUENTIAL, INDIRECT OR PUNITIVE LOSS OR DAMAGES, OR DAMAGES RESULTING FROM LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION) ARISING OUT OF YOUR ACCESS TO, USE OF OR INABILITY TO ACCESS OR USE, THE SERVICES OR ANY ERRORS OR OMISSIONS IN ITS CONTENT. THIS INCLUDES DAMAGES TO OR VIRUSES THAT MAY INFECT YOUR COMPUTER EQUIPMENT
YOU AGREE TO INDEMNIFY, DEFEND AND HOLD HARMLESS GLORGO, its OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, affiliates, AND THIRD PARTY PARTNERS FROM AND AGAINST ALL LOSSES, EXPENSES, DAMAGES AND COSTS, INCLUDING REASONABLE LEGAL FEES, RESULTING FROM ANY VIOLATION BY YOU OF THESE TERMS AND CONDITIONS, OR ANY ACTIVITY RELATED TO YOUR ACCOUNT (INCLUDING NEGLIGENT OR WRONGFUL CONDUCT) BY YOU OR ANY OTHER PERSON ACCESSING THE WEB SITE USING YOUR ACCOUNT. GOVERNING LAW & JURISDICTION
By using this Web Site, you agree that these Terms and Conditions shall be governed by the Laws of the Republic of Singapore and any dispute shall be submitted to the exclusive jurisdiction of the Courts of the Republic of Singapore. You likewise agree to waive all defences of lack of personal jurisdiction and forum non conveniens.
If you have any questions or comments about the Services or the Terms and Conditions or in the event that you wish to make a complaint regarding the Services or any User Contents, then please contact us:
GLORGO PTE. LTD. Company Registration No.: 201606829D E-mail: email@example.com Telephone: +65 3157 2240 (Daily between 9:00am and 6:00pm SGT)